24/7 Care Line
+966 9200 66668
Bookings, rescheduling, insurance verification, and questions about visiting hours — all on one number, every hour of the day.
Contact us
Speak with us, day or night.
One number for appointments, a separate pathway for emergencies, and a dedicated team for international patients arriving from outside the Kingdom.
How to reach us
Three lines, three pathways.
Choose by what you need, not by where it lands. Routine bookings, emergency activation, and international care each have a dedicated team.
Emergency department
Walk in, any hour
A consultant-led emergency department with on-site CT in the resus bay, and direct activation pathways for stroke, cardiac and major-trauma cases. No appointment needed.
International patients
international@kch.sa
A dedicated team for patients arriving from outside the Kingdom — visa support, virtual second opinions, and onward pathways with King's College Hospital London.
Visit us
On the corniche, at Ash Shati.
Outpatient clinicsSaturday – Thursday, 8am – 9pm
Emergency department24 hours, 7 days
Pharmacy24 hours, 7 days
Imaging and laboratory24 hours, 7 days
Visiting hoursDaily, 4pm – 8pm
Departments
Who handles what.
A direct line to each team, so a billing question never sits in a clinical inbox and a press request never goes to patient relations.
General enquiry
For everything that doesn't fit a phone call.
A note from a referring physician, a question from a relative living abroad, a piece of feedback you would rather write than say. We read every message, and the relevant team replies within one business day.
Response timeWithin 1 business day
Urgent clinicalCall the 24/7 Care Line
PrivacyYour message is read only by the assigned team.
